Privacy Policy
Vinson Technical Solutions, LLC
Effective Date: April 2, 2026
Overview
Vinson Technical Solutions, LLC (“VTS”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring transparency in how your information is collected, used, and safeguarded. This Privacy Policy outlines how we handle your personal information when you interact with our website, services, and communications.
Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Company name
Service-Related Information
- Details related to IT support requests
- System or device information relevant to troubleshooting
Technical Data
- IP address
- Browser type and device information
- Website usage data (via analytics tools)
How We Use Your Information
We use your information to:
- Provide managed IT services and technical support
- Respond to inquiries and service requests
- Schedule, confirm, and manage appointments
- Send service updates and notifications
- Improve our services and customer experience
- Maintain security and prevent unauthorized access
SMS Communications & Consent
By providing your phone number and opting in, you consent to receive SMS (text) messages from Vinson Technical Solutions, LLC.
Types of Messages You May Receive:
- Appointment confirmations and reminders
- IT service updates and notifications
- Follow-ups regarding service requests
- Customer support communications
SMS Terms:
- Message frequency may vary
- Message and data rates may apply
- You may opt out at any time by replying STOP
- For assistance, reply HELP or contact us directly
We only send SMS messages to individuals who have provided consent through:
- Website forms
- Service requests
- Phone or direct interactions
We do not send unsolicited marketing messages or sell your information to third parties.
How We Share Information
We do not sell or rent your personal information.
We may share information with:
- Trusted service providers (e.g., communication platforms, CRM systems)
- Vendors necessary to deliver IT services
- Legal or regulatory authorities when required by law
All third-party providers are required to maintain appropriate security measures.
Data Security
We implement industry-standard security measures to protect your information, including administrative, technical, and physical safeguards designed to prevent unauthorized access, disclosure, or misuse.
Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Meet legal and regulatory requirements
- Resolve disputes and enforce agreements
Your Rights
You have the right to:
- Request access to your personal information
- Request corrections or updates
- Request deletion of your data (where applicable)
- Opt out of communications at any time
To exercise these rights, please contact us using the information below.
Third-Party Services
Our website and services may use third-party tools and platforms, including:
- Customer relationship management (CRM) systems
- Communication platforms (voice, SMS, email)
- Website analytics tools
These services may collect and process data in accordance with their own privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Contact Information
Vinson Technical Solutions, LLC
Phone: (410) 231-3370
Email: admin@vinsontechnical.com
Website: https://www.vinsontechnical.com
By using our website or services, you acknowledge and agree to the terms of this Privacy Policy.
