Privacy Policy

Effective Date: 6 September 2025
Last Updated: 6 September 2025

Vinson Technical Solutions, LLC (“we,” “our,” or “us”) operates the website www.vinsontechnical.com. We are a Veteran-Owned IT services provider based in Baltimore County, Maryland, specializing in managed IT, networking, and technology support.

You can contact us for privacy-related concerns at:
📧 admin@vinsontechnical.com
📞 (410) 231-3370
📍 Baltimore County, MD

Who We Are

This website is owned and operated by Vinson Technical Solutions, LLC, a Veteran-Owned small business in Maryland. We provide IT consulting, networking, and managed services for both residential and business clients.

What Personal Data We Collect and Why

We collect personal data to provide IT services, improve customer experience, and fulfill legal or contractual obligations.

Data we may collect includes:

Personal Information: Name, email, phone number, address (when you submit forms or request services).
Transactional Data: Service requests, quotes, invoices, and payment history.
Technical Data: IP addresses, browser type, device information, and cookies for analytics and security.
Sensitive Data: We do not intentionally collect sensitive data such as health or financial records unless required to complete a specific project with explicit consent.

Why we collect data:

To respond to inquiries and provide requested services.
To process billing, payments, and contracts.
To improve our website, services, and client support.
To comply with legal obligations.
With your consent, to provide marketing updates (you may opt out anytime).

Comments

When visitors leave comments (if enabled), we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent to help spam detection.

Media

If users upload images or files (such as via client portals), they should avoid uploading content with embedded location data (EXIF GPS). Uploaded files may be publicly accessible.

Contact Forms

If you submit a contact form, we collect the data entered (name, email, phone, and message). This information is used only for customer service and support and is retained for up to 12 months for reference. We do not use form submissions for direct marketing without consent.

Cookies

Our website uses cookies to enhance user experience. Examples include:

Session Cookies: To keep you logged in or track preferences.
Analytics Cookies: To measure website performance and traffic.
Third-Party Cookies: For plugins or integrations (e.g., Google Analytics, social media embeds).

Users may disable cookies in their browser settings, but certain features of the site may not function properly.

Analytics

We use Google Analytics and similar tools to understand site performance and visitor behavior. Data collected may include IP addresses, browser type, pages visited, and session duration. Users can opt out of Google Analytics tracking by using the Google Analytics Opt-Out Add-on.

Who We Share Your Data With

We do not sell personal data. We may share limited information with:

Service Providers: For hosting, monitoring, payments, and email communications.
Legal Authorities: When required by law or regulation.
Business Partners: Only with your consent for project collaboration.

How Long We Retain Your Data

Contact form entries: Up to 12 months.
Analytics data: Up to 26 months.
Client records, contracts, and invoices: Up to 7 years (for legal and tax purposes).
Comments (if enabled): Indefinitely, unless deleted.

What Rights You Have Over Your Data

You have the right to:

Request access to your personal data.
Request corrections or updates.
Request deletion of your data (except when legally required to retain it).
Withdraw consent for marketing communications.
Request a copy of your data in a portable format.

To exercise these rights, email admin@vinsontechnical.com.

Where Your Data Is Sent

Data may be processed and stored in the United States. If accessed by European Union residents, we comply with GDPR data protection requirements by using trusted third-party providers that meet EU–U.S. data transfer safeguards (e.g., Privacy Shield, Standard Contractual Clauses).

How We Protect Your Data

We employ:

Encryption of sensitive communications.
Secure firewalls and monitoring systems.
Access controls and authentication for employees.
Regular staff training on data protection.
Compliance with industry best practices.

What Data Breach Procedures We Have in Place

In case of a data breach, we will:

Investigate and contain the breach immediately.
Notify affected users and authorities within the time required by law.
Provide guidance on protective measures users should take.

What Third Parties We Receive Data From

We may receive data from trusted vendors such as payment processors, analytics providers, or integration partners necessary to deliver services.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that could affect your rights.

Industry Regulatory Disclosure Requirements

As an IT services provider, we may be subject to additional requirements under federal and state laws related to data security and IT compliance. We comply with all applicable industry standards and contractual obligations.

Contact Information for Privacy Concerns

For privacy-specific inquiries, please contact:

Vinson Technical Solutions, LLC
📧 admin@vinsontechnical.com
📞 (410) 231-3370
🌐 www.vinsontechnical.com